We find that most customer service inquiries involve one of the following Frequently Asked Questions:
What's the status of my order? What does “Awaiting Fulfillment” even mean?
My order still hasn't shipped! Why is it taking so long to get my gear?
I made a mistake with my order. Can I change the items or the shipping info?
The webstore is broken! I can't complete my order! Help!
I received my order, but my stuff is missing/damaged/wrong!
Can I order gear that's no longer available in the webstore?